Shipping & Delivery Policy

Speed Elect

Last updated: 16/02/2026
At Speed Elect, we are committed to delivering your order quickly, securely, and at no extra cost. We believe delivery should be simple, transparent, and reliable.
1. Free UK Delivery
We offer free standard delivery on all orders across the United Kingdom.
There are:
  • No hidden shipping fees
  • No checkout delivery charges
  • No minimum spend requirements
The price you see is the price you pay.
2. Dispatch Times
We aim to dispatch all orders the next working day after your order is placed.
Orders placed:
  • Before our daily cut-off time may be processed the same working day
  • On weekends or public holidays will be processed the next working day
While we strive to meet next-day dispatch consistently, dispatch times may vary slightly during peak periods.
3. Delivery Timeframe
Our standard delivery timeframe is:
2 working days across the UK (from dispatch)
This applies to mainland UK deliveries. Some remote areas (e.g., Highlands, Islands, Northern Ireland) may occasionally require additional transit time.
4. Delivery Partners
We work with trusted UK courier services to ensure:
  • Reliable tracking
  • Secure handling
  • Professional service
Once your order has been dispatched, you may receive tracking details via email where available.
5. Delivery Responsibility & Risk
Under the Consumer Rights Act 2015:
  • Goods remain our responsibility until they are delivered to you.
  • Delivery is considered complete when the goods come into your physical possession or that of a person identified by you.
If your item is lost or damaged in transit, please contact us promptly so we can investigate and resolve the issue.
6. Delays Outside Our Control
Occasionally, delays may occur due to:
  • Courier disruptions
  • Severe weather
  • Public holidays
  • Industrial action
If a significant delay arises, we will inform you and keep you updated.
Your statutory rights remain unaffected.
7. Incorrect Address Information
Please ensure your delivery address is accurate at checkout.
We cannot be held responsible for delays or losses caused by incorrect or incomplete address information provided at the time of purchase.
8. Undelivered or Refused Parcels
If a parcel is:
  • Refused at delivery
  • Uncollected
  • Returned due to incorrect address
We reserve the right to deduct return shipping costs from any refund issued (where permitted under UK regulations).
9. International Shipping
At present, we primarily deliver within the United Kingdom.
We plan to expand into EU and US markets in the future.
For international delivery inquiries, please contact us directly.
10. Contact Us
If you have any questions about your delivery, please contact:
Speed Elect
Website: speedelect.co.uk
Email: info@speedelect.co.uk
We are here to ensure your order reaches you quickly and smoothly.

Speed Elect
Premium Products. Fair Pricing. Service You Can Trust.

Shipping
What shipping carriers do you use to deliver your products?

We work with several reputable shipping carriers to deliver our products, including USPS, UPS, FedEx, and DHL.

How long does it take to process and ship an order?

We strive to process and ship all orders as quickly as possible. Generally, orders are processed within 1-2 business days and shipped within 3-5 business days. Delivery times vary based on your location and shipping method selected during checkout.

How can I track my package once it has shipped?

Once your order has shipped, we will provide you with a tracking number and a link to the carrier's website where you can track the progress of your package. You will also receive updates via email or SMS as your package moves through the shipping process.

Can I change the shipping address or shipping method after I've placed an order?

If you need to change the shipping address or shipping method after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.

What should I do if my package is lost or damaged during shipping?

In the rare event that your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.
Returns
What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. You may return any, within 14 days of purchase for a full refund or exchange.

How do I initiate a return?

To initiate a return, please contact our customer service team via email or phone. We will provide you with a return authorization number and instructions for returning your merchandise.

What if I received a defective or incorrect item?

We apologize if you received a defective or incorrect item. Please contact our customer service team as soon as possible, and we will work with you to resolve the issue. We may ask you to provide photos of the defect or incorrect item to assist us in processing your return or exchange.

When will I receive my refund?

Once we receive your returned merchandise, we will process your refund within 3-5 business days. Refunds will be issued to the original form of payment used at the time of purchase. Please note that it may take additional time for the refund to appear on your account depending on your financial institution.